The trusted experts who listen, customise and care
We listen - We start by understanding you: your challenges, goals, and daily pressures. We take the time to listen and learn because every firm, every client, and every workflow is different.
We customise - We shape, with you, tailored solutions that fit your needs. Our solutions adapt to your processes, refining what works and improving what does not.
We care - We focus on being attentive and responsive. We value your ideas, anticipate your needs, and work alongside you to ensure everything runs smoothly from design to delivery.
You win - With iPify, you gain control, clarity, and confidence. Managing your IP activities your way, with transparency, efficiency, and the human support you deserve.
Why should you choose iPify?
Our unique approach sets us apart
Unrivalled customer support
We provide instant and seamless access to our support team through a versatile range of options: a comprehensive virtual help centre, real-time assistance via live human chat, an integrated messaging system, and of course phone support. Each channel is designed to ensure prompt and effective solutions for all your needs.
Cutting-edge technology
Experience the power of the iPify platform, the result of our in-house team combining advanced technology with over 250 years of collective IP expertise.
Built for the long-term
Our employees are also shareholders and subscribe to the vision that, as an independent provider, we can bring significant value to the IP industry, now and in the future.
"Our whole paralegal team loves how intuitive and easy to use the iPify portal is. Whenever we’ve needed assistance, the customer success team has been outstandingly fast, efficient, and genuinely helpful."
CEO - Partner of a well-established European IP law firm
Our customer support
Guiding you through the early stages... and beyond
Embarking on your journey with iPify is a swift process, but our support doesn't stop at just getting you started. We follow a proven approach to ensure you extract maximum value from our platform and services.
- 1
Getting started
- Account set-up with user access
- Specific requirements embedded in the platform and workflows
- Comprehensive platform training for optimal use
- 2
Together along the journey
- Proactive monitoring of initial user interactions
- Regular reviews, tailored to your needs
- 3
Unparalleled support
- Virtual Help Centre for ongoing assistance
- Live chat for real-time navigation support
What working with iPify means for your firm
Reliability
As a service provider operating under stringent quality standards akin to a law firm, our commitment to IP professionals is unwavering. We respect your practice, requirements and liability obligations.
Supporting, not disrupting
Our mission is to support and promote the central role of IP professionals. We exclusively work for IP professionals in law firms or IP departments and do not approach the end clients of our customers.
Longevity
Our substantial investment in our teams and technology underpins iPify’s long-term vision. We strive to remain an independent actor and are owned by our workers.
Increased efficiencies
With iPify, you can digitally transform processes and witness efficiencies across multiple functions within your firm, without compromising on quality.
Team empowerment
Empower your team with the opportunity for personal development, autonomy and ownership, complemented by solutions that improve internal and client reporting.
Maximised profitability
Leverage iPify’s competitive pricing and efficiency gains to optimise costs and increase your organisation’s margins.
- Benefits for your team Contact us
Client base growth
Enhance your client retention and attract new clientele, offering cost savings alongside innovative digital experiences, in full white label, without compromising on service quality.
White-label technology
We offer genuine white-label solutions that enable you to enhance the digital experience of your clients under your brand, with our technology running silently in the background.
Sustainability
We actively support and collaborate on our client's ESG objectives, fostering sustainable practices together.
"With over a decade as an IP attorney before developing solutions for the IP community, I feel deeply committed to respecting the role of an IP professional and to serving them with the highest standards of quality."
Patrice Durand,
Co-founder, iPify
"The PCT quoting tool is exactly the type of thing we’d build if we had the time, money and resources!"
Managing Partner, Global IP Firm
What working with iPify means for your team
Prepared, equipped & continuously growing
Empower your team with the right support and knowledge. With iPify, they gain access to our experts, advanced tools, and a wealth of legal and practical resources. Everything you need to handle complex client demands, stay up to date, and keep developing your team's skills.
Instant support
Our messaging system and online chat, supported by our customer success team in Brussels, are always available to assist. Also, please never hesitate to phone or visit our offices in Lyon or Brussels, we value personal connection.
"We take great pleasure in going above and beyond for our customers. It’s so rewarding to know we’re making their lives easier."
Johan Deforseau,
VP Customer Success, iPify
Improved reporting
Our platform ensures full transparency, enabling your team to provide instant updates to clients and internal stakeholders. Use our white-label solutions to improve your client’s digital experience whilst remaining in control.
Long-term alliances
With iPify, you can expect stable and enduring working relationships, thanks to our long-term vision and low staff turnover.
- Benefits for your firm Contact us
